Privacy Policy

Your privacy is important to us. This policy outlines how NeoEdgeTech collects, uses, and protects your personal information.

Last Updated: June 2, 2025

This Privacy Policy describes how **NeoEdgeTech** ("we," "us," or "our") collects, uses, and discloses your information when you visit our website `https://neoedgetech.com/` (the "Site"), use our services, or interact with us. We are committed to protecting your privacy and handling your data in an open and transparent manner.

By using our Site or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our services to you.

1.1. Personal Data

While using our Site or services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally Identifiable Information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Company name
  • Job title
  • Address, State, Province, ZIP/Postal code, City
  • Any other information you choose to provide in contact forms or inquiries.

1.2. Usage Data

We may also collect information about how the Site is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

1.3. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Examples of Cookies we use:

  • **Session Cookies:** We use Session Cookies to operate our Service.
  • **Preference Cookies:** We use Preference Cookies to remember your preferences and various settings.
  • **Security Cookies:** We use Security Cookies for security purposes.

2. Use of Data

NeoEdgeTech uses the collected data for various purposes:

  • To provide and maintain our Site and services.
  • To notify you about changes to our services.
  • To allow you to participate in interactive features of our Site when you choose to do so.
  • To provide customer care and support.
  • To provide analysis or valuable information so that we can improve the Site and services.
  • To monitor the usage of the Site.
  • To detect, prevent, and address technical issues.
  • To send you marketing and promotional communications that may be of interest to you, based on your preferences.
  • To process job applications and manage recruitment processes.
  • To conduct and manage our training programs (NeoEdge Academy).

3. Legal Basis for Processing Personal Data (GDPR)

If you are from the European Economic Area (EEA), NeoEdgeTech's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

NeoEdgeTech may process your Personal Data because:

  • We need to perform a contract with you.
  • You have given us permission to do so.
  • The processing is in our legitimate interests and it's not overridden by your rights.
  • For payment processing purposes.
  • To comply with the law.

4. Retention of Data

NeoEdgeTech will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

NeoEdgeTech will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer time periods.

5. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside Egypt and choose to provide information to us, please note that we transfer the data, including Personal Data, to Egypt and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

NeoEdgeTech will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

6. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation.
  • To protect and defend the rights or property of NeoEdgeTech.
  • To prevent or investigate possible wrongdoing in connection with the Site or services.
  • To protect the personal safety of users of the Site or the public.
  • To protect against legal liability.

7. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Your Data Protection Rights Under GDPR (for EEA users)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. NeoEdgeTech aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • **The right to access, update or to delete** the information we have on you.
  • **The right of rectification.** You have the right to have your information rectified if that information is inaccurate or incomplete.
  • **The right to object.** You have the right to object to our processing of your Personal Data.
  • **The right of restriction.** You have the right to request that we restrict the processing of your personal information.
  • **The right to data portability.** You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  • **The right to withdraw consent.** You also have the right to withdraw your consent at any time where NeoEdgeTech relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

9. Service Providers

We may employ third party companies and individuals to facilitate our Site and services ("Service Providers"), to provide the Site on our behalf, to perform Site-related services or to assist us in analyzing how our Site is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Links to Other Sites

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children's Privacy

Our Site and services are not intended for anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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